Privacy Policy

Effective Date: December 19, 2025

This Privacy Policy is formulated by GOGOLD (hereinafter referred to as "we") and applies to the entire process of your use of the YooLive application (hereinafter referred to as "this Application") and related services. This Privacy Policy is formulated and implemented by GOGOLD (the Data Controller).Address: 25 Western Circle, MANCHESTER - M19 1LZ, United Kingdom (GB).Contact Email: gogoldweb@gmail.com.We are well aware of the importance of personal information and commit to strictly complying with applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), Virginia Consumer Data Protection Act (VCDPA), etc., to effectively protect the security and legitimate rights and interests of your personal information.

Please carefully read and fully understand all the contents of this Privacy Policy before using this Application, especially the clauses involving your major rights and interests (including but not limited to data collection and use, data sharing, your rights, etc.). Your use or continued use of this Application indicates that you have fully understood and agreed to all the provisions of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use this Application.

I. Scope of Application and User Eligibility

1.1 This Privacy Policy applies to all services provided by this Application, including but not limited to core functions such as video chat, real-time text chat, and intelligent matching for making friends, as well as auxiliary services such as in-app purchases and application information reading.

1.2 This Application is only provided to users who are 18 years of age or older. If you are under 18 years of age, please do not register or use this Application, and we will not actively collect personal information of minors. If it is found that a minor has registered and used the Application by mistake, we will immediately terminate the service and delete the relevant personal information.

II. Personal Information We Collect and Collection Methods

We only collect necessary personal information to realize the core functions of this Application and provide a better service experience. The specific types and methods of collected information are as follows:

2.1 Registration and Account-Related Information

When you register an account on this Application, you need to provide or authorize us to collect your basic account information, including but not limited to user name. Such information is used to complete account registration, account management and ensure the security of your account.

2.2 Information Generated During Interaction and Use

2.2.1 Chat Interaction Information: When you use this Application for video chat or real-time text chat, we will collect your chat content (text, video images, voice), chat time, chat objects and other information to ensure the normal realization of the chat function, solve problems arising during the chat process and maintain the safety and compliance of the chat environment.

2.2.2 Usage Behavior Information: We will collect relevant behavior data of your use of this Application, including but not limited to login time, functional modules used, browsing history, matching preferences, in-app purchase records, etc. Such information is used to optimize application functions, improve service experience, provide you with personalized matching recommendations and ensure transaction security.

2.3 Device and System-Related Information

To ensure the normal operation of the Application and improve service stability and security, we will collect device and system information of your use of this Application, including but not limited to device model, operating system version, unique device id (such as Advertising IDs), device MAC address, IP address, network type, application version number, etc. Among them, Advertising IDs are only used for accurately pushing relevant service information (if you do not agree, you can turn it off in the device settings).

2.4 Permission-Related Information

Based on your actual needs for using specific features of this App, you may independently choose whether to authorize us to access the following device permissions. We will only collect and use the corresponding information within the scope necessary to fulfill the relevant features after obtaining your explicit authorization, and will not use it for any unrelated purposes:

2.4.1 Album (Photos and Images) Permission

• Actions After Authorization: We may access all photos and image files stored in your device’s system album (including images you captured and saved, images downloaded/forwarded to your device from other apps, and images sent/received and saved in chats within this App, etc.).

• Core Purposes of Permission:

￮ For you to select images from the album as your profile picture or background image in the "Profile Settings";

￮ For you to directly select photos/screenshots from the album in the chat window and share them with chat contacts;

￮ For you to save content from this App (such as images in chat records, materials generated within the App) to your device’s album for convenient local viewing.

2.4.2 External Storage Permission

• Actions After Authorization: We may read files (including photos, videos, documents, etc.) in your device’s external storage (e.g., SD card), and write files to the external storage.

• Core Purposes of Permission:

￮ To read photos/videos in the external storage and support you in uploading them to this App (e.g., posting updates, sharing in chats);

￮ To write content from this App (such as received photos/videos, materials generated by the App) to external storage, enabling local backup and offline viewing of the content;

￮ To ensure that saved content can be restored via external storage when you replace your device or clear the App’s cache.

2.4.3 Camera Permission

• Actions After Authorization: We may access your device’s camera function, obtain the real-time 画面 captured by the camera, and temporarily store the captured photos and video materials in the App’s cache or your device’s local storage.

• Core Purposes of Permission:

￮ For you to directly capture photos/videos within this App (e.g., posting real-time updates, sending on-site captured content to chat contacts);

￮ For real-time collection of camera footage and transmission to the other party during video calls or video conferences;

￮ For accessing the camera to scan QR codes/barcodes when you use the "Scan Code" feature in the App.

2.4.4 Microphone Permission (Including Recording Function)

• Actions After Authorization: We may access your device’s microphone function, record ambient audio in real time (i.e., "recording"), and temporarily store the recorded audio files in the App’s cache.

• Core Purposes of Permission:

￮ For you to record voice messages and send them to chat contacts;

￮ For real-time collection of microphone audio and transmission to the other party during video or voice calls;

￮ For converting voice content to text when you use the "Voice Input" feature in the App.

2.4.5 App Information Access Permission

• Actions After Authorization: We may read data such as the list of installed apps, app version information, and app running status on your device.

• Core Purposes of Permission:

￮ To determine whether your device has installed software that is incompatible with this App, so as to avoid abnormal operation of the App;

￮ To identify risky apps (e.g., malicious programs) in the device, ensuring the account security and data security when you use this App;

￮ To optimize the feature adaptation of this App (e.g., adapting to the sharing interfaces of specific apps) based on the types of apps installed on your device.

Please note that you can adjust the above permissions in the device settings or within this Application at any time, but closing some permissions may result in the inability to use the corresponding functions normally.

2.5 Other Legally Collected Information

In addition to the above information, we may also collect your personal information through the following legal methods:

(1) Information actively provided by you, such as problem descriptions and feedback information submitted during customer service consultation;

(2) Third-party source information with your consent, such as relevant account information obtained through third-party login services (if any);

(3) Information collected in accordance with the requirements of laws and regulations or competent authorities.

III. Purposes and Methods of Using Personal Information

The personal information we collect will only be used for the following legal purposes and in line with the principle of "minimum necessity":

3.1 Realize and maintain the core service functions of this Application, including account management, video chat, text communication, intelligent matching, in-app transactions, etc.;

3.2 Optimize application performance and service experience, analyze user needs based on collected usage behavior information, improve application functions, fix vulnerabilities and enhance operational stability;

3.3 Provide personalized services, and recommend more suitable friends and relevant service information for you based on your matching preferences and usage habits;

3.4 Ensure account and service security, identify abnormal login, fraud and other risky behaviors through device information, login information, etc., and protect the security of your account property and personal information from infringement;

3.5 Handle your consultations and feedback, respond to your customer service requests and solve problems encountered during your use;

3.6 Comply with laws, regulations and relevant regulatory requirements and perform legal obligations (such as cooperating with competent authorities in investigation and evidence collection);

3.7 Other legal purposes with your explicit consent.

We will adopt technical and management measures that meet industry standards to ensure that the use of personal information complies with the above purposes. Without your explicit consent, we will not use personal information for other irrelevant purposes.

IV. Data Sharing, Transfer and Public Disclosure

We strictly limit the scope of personal information sharing, fully respect your right to know, and you have the right to know at any time whether your personal data has been shared, the objects of sharing, the purposes of sharing and the types of shared information. We will inform you of the above relevant information in a clear and understandable manner to ensure your comprehensive right to know about the sharing of your personal data.

Additionally, pursuant to laws such as the California Consumer Privacy Act (CCPA), you have the right to opt out of the sale of your personal data; you also have the right to request to opt out of the sharing of your personal data at any time for the personal data sharing scenarios mentioned in this Policy.

We will only share your personal information with third parties in the following specific circumstances and ensure that third parties comply with relevant laws, regulations and the requirements of this Privacy Policy:

4.1 With Your Explicit Consent or Authorization

With your explicit consent, we may share necessary personal information with third parties designated by you (such as personal profile information you agree to share with friends).

4.2 Necessary Sharing to Realize Service Functions

We may share necessary personal information with third-party service providers to assist us in realizing the service functions of this Application, including but not limited to:

(1) Payment service providers: Used for processing in-app transactions, and the shared information only includes necessary transaction-related information such as transaction amount and account identification;

(2) Cloud service providers: Used for storing personal information and application data to ensure the stable operation of services;

(3) Security service providers: Used for detecting fraud, preventing network attacks and ensuring account and data security.

We will sign strict service agreements and data processing agreements with the above third parties, clarify the rights and obligations of both parties, require them to process personal information only within the authorized scope, and take effective security protection measures.

4.3 In Accordance with Laws, Regulations or Requirements of Competent Authorities

Within the scope specified by laws and regulations, or in response to legal requirements from judicial organs, administrative organs and other competent authorities, we may disclose necessary personal information to them to perform legal obligations.

4.4 Prohibitive Provisions

Except for the above circumstances, we will not actively share or transfer your personal information to any third party, nor will we use personal information for any form of public disclosure.

4.5 How to Opt Out of Personal Data Sharing/Sale

If you wish to opt out of the sharing or sale of your personal data, you may do so via the following method:Send an email to gogoldweb@gmail.com with the subject line "Request to Opt Out of Data Sharing/Sale", and provide your account information. We will process your request and respond to you within 15 business days.

V. Contact Information of the Data Protection Officer (DPO)

To protect your personal information rights and interests, we have appointed Liora as the Data Protection Officer Claire, who is responsible for supervising the implementation of this Privacy Policy and handling consultations, complaints and requests related to personal information. If you have any questions related to personal information protection, you can contact the DPO through the following methods:

DPO Name: Claire

Contact Email: gogoldweb@gmail.com

Company Address: 25 Western Circle, MANCHESTER - M19 1LZ, United Kingdom (GB)

VI. Use and Management of Advertising IDs

6.1 We may collect Advertising IDs on your device to analyze user usage behavior, optimize service experience and push personalized service information to you (such as friend recommendations, event notifications, etc.).

6.2 You have the right to choose to turn off the use permission of Advertising IDs. Specific operation method: You can enter the system settings of your device, find the "Privacy" or "Advertising" related options, and turn off the "Limit Ad Tracking" or similar functions to prevent us from collecting and using Advertising IDs. After turning off, you may not receive personalized service recommendations, but it will not affect the use of the core functions of this Application.

VII. Protection of Photo and Image Information

7.1 Photos and images uploaded or taken by you (including avatars, pictures sent in chats, etc.) belong to your personal information. We will take security measures such as encrypted storage and access permission control to protect them from leakage, tampering or loss.

7.2 We will only use photo and image information within the scope authorized by you. Without your explicit consent, we will not use it for other purposes or share it with third parties (except as otherwise specified by laws and regulations).

7.3 You can delete the photos and image information uploaded by yourself in this Application at any time, or request us to delete the relevant information by contacting the DPO.

VIII. Your Personal Information Rights

In accordance with applicable data protection laws and regulations (including CCPA, CPRA, VCDPA, etc.), you enjoy the following personal information rights, and we will provide you with convenient ways to exercise relevant rights:

8.1 Right of Access

You have the right to access all personal information about you collected and stored by us. To exercise this right, you can submit an application by contacting the DPO, and we will respond and provide relevant information within the time limit specified by laws and regulations.

8.2 Right of Correction

If you find that the personal information about you stored by us is incorrect or incomplete, you have the right to request us to correct or supplement it. You can independently correct some information (such as user name, avatar) through the account setting function in this Application. For information that cannot be corrected independently, you can contact the DPO to submit a correction application.

8.3 Right to Erasure (Right to Be Forgotten)

You have the right to request us to delete your personal information in the following circumstances:

(1) The collection or use of personal information violates laws and regulations;

(2) The collection or use of personal information exceeds the scope you agreed to;

(3) You no longer use the services of this Application and apply for account cancellation;

(4) We terminate the provision of services of this Application.

You can submit a deletion application by contacting the DPO. After verification, we will complete the deletion operation within the time limit specified by laws and regulations (except as otherwise specified by laws and regulations).

8.4 Right to Data Portability

You have the right to request us to provide your personal information in a structured, commonly used and machine-readable format, or directly transmit it to other data controllers designated by you (in cases that comply with the requirements of laws and regulations). To exercise this right, you can submit an application by contacting the DPO.

8.5 Right to Withdraw Consent

You have the right to withdraw your consent to the collection, use, sharing and other matters of personal information at any time. After withdrawing consent, we will no longer continue to collect and use relevant personal information, but it will not affect the legality of personal information processing behaviors completed based on your consent before the withdrawal. You can withdraw consent by adjusting device permissions, contacting the DPO, etc.

8.6 Right to Object to Automated Decision-Making

For results that have a significant impact on your rights and interests generated based on automated decision-making (such as intelligent matching algorithms), you have the right to request us to conduct manual review and have the right to raise objections.

8.7 Right to Complain

If you believe that our personal information processing behaviors have infringed on your legitimate rights and interests, you can contact us to complain through the methods specified in this Privacy Policy, or file a complaint with the local data protection regulatory authority.

IX. Ownership of Data Control Rights

You are the owner of your personal information and have legitimate control rights over your personal information. We only process your personal information within the authorized scope based on your consent or the provisions of laws and regulations. Without your explicit authorization, we will not deprive you of the legitimate control rights over your personal information.

Your exercise of the personal information rights agreed in Article 8 of this Privacy Policy is the specific exercise of data control rights, and we will actively cooperate to ensure the realization of your rights.

9.1 Legal Basis for Data Processing (Applicable to users in the EU/EEA and other regions requiring such disclosure)

In processing your personal information, we strictly comply with data protection laws and regulations in the relevant regions, ensuring that every data processing activity is based on a valid legal ground. The core legal bases for our processing of your personal information are as follows:

1. Based on your consent: For data processing activities that are not necessary for basic service provision, we will obtain your explicit authorization in advance. You may withdraw your consent at any time, and such withdrawal will not affect the legality of data processing activities conducted prior to the withdrawal.

2. Based on contract performance needs: If processing your personal information is necessary to fulfill the service agreement formed when you use our services (e.g., providing account functions, delivering video content, etc.), we will process the data on this basis.

3. Based on legitimate business interests: When processing your personal information is a necessary means to safeguard our legitimate business interests (such as optimizing services, enhancing user experience, preventing fraud, ensuring service security, etc.) and does not harm your legitimate rights and interests, we will process the data on this basis.

4. Based on compliance with legal obligations: If processing your personal information is required to fulfill obligations under laws and regulations (e.g., cooperating with legal inquiries, meeting regulatory requirements, etc.), we will process the data on this basis.

X. Compliance Instructions for Laws and Regulations in Specific Regions

To protect the legitimate rights and interests of users in different regions, we provide the following specific notes based on the privacy laws applicable to your region:

10.1 For Users in California (Applicable to CCPA/CPRA, United States)

(1) You are entitled to the rights stipulated in Clause 8 of this Privacy Policy, including the right of access, right of correction, right of deletion, right to data portability, and right to withdraw consent. You also have the right to know whether your data has been shared. We will not take discriminatory measures against you (such as restricting services or increasing prices) for exercising the above rights.(2) In the past 12 months, we have not sold your personal information to any third party. In the future, we will only share your personal information with third parties for legitimate business purposes if you actively "opt in" to consent (and you may "opt out" at any time). You have the right to know whether your personal data has been shared with third parties.(3) You may submit a request by contacting the Data Protection Officer (DPO) of this App to obtain, free of charge, the complete details of the collection, use, and sharing of your personal information by us in the past 12 months (including data categories, types of recipients, processing purposes, etc.).

10.2 For Users in Virginia (Applicable to VCDPA, United States)

(1) You are entitled to the personal information rights stipulated in Clause 8 of this Privacy Policy, including: confirming whether your personal information has been collected, accessing a copy of your personal information, correcting inaccurate information, deleting personal information, and withdrawing consent.(2) Without your explicit written consent, we will not use your personal information for purposes other than those stated at the time of collection. If we need to change the purpose of use, we will notify you in advance and re-obtain your consent.(3) If you believe our personal information processing practices violate the VCDPA, you may file a complaint with the Office of the Attorney General of Virginia. The complaint channels can be found on the official website of the Virginia Judiciary.

10.3 For Users in the European Union/European Economic Area (Applicable to GDPR)

(1) You are entitled to the core rights under the GDPR, including the right to access personal information, right to correct inaccurate information, right to erasure (right to be forgotten), right to restrict processing, right to data portability, right to object to processing, and the right to withdraw consent.(2) We will only process your personal information on the following lawful bases: your explicit consent, the necessity of performing a contract, compliance with legal obligations, protection of your vital interests, or our legitimate business interests (which will not undermine your privacy rights).(3) If you have objections to the processing of your personal information, you may first contact the DPO of this App. If you are not satisfied with the response, you may file a complaint with the data protection supervisory authority of the member state where you reside.

10.4 For Users in Brazil (Applicable to LGPD)

(1) You are entitled to the rights under the LGPD, including confirming whether your personal information is being processed, accessing personal information, correcting/updating information, deleting information, restricting processing, right to data portability, objecting to processing, and the right to withdraw consent.(2) Before collecting your personal information, we will clearly inform you of the processing purposes and data retention period. If we need to extend the retention period or change the purpose of use, we will notify you in advance and obtain your consent.(3) If you believe our processing practices violate the LGPD, you may file a complaint through the official platform of the Brazilian Data Protection Authority (ANPD).

10.5 For Users in Canada (Applicable to PIPL)

(1) You are entitled to the rights under the PIPL, including accessing personal information, correcting inaccurate information, requesting deletion of information, and restricting the processing of sensitive personal information. For sensitive personal information (such as health or financial data), we will only process it with your explicit consent.(2) We will not transfer your personal information to third parties unless we have informed you of the transfer purpose and recipient details and obtained your explicit consent. If the recipient is located outside Canada, we will ensure that its data protection standards are no lower than those required by the PIPL.(3) If you have objections to the processing of your personal information, you may file a complaint with the Office of the Privacy Commissioner of Canada (OPC), which will conduct an independent investigation of the complaint.

10.6 For Users in Australia (Applicable to Privacy Act 1988)

(1) You are entitled to the rights under the Privacy Act 1988, including accessing personal information, requesting correction of information, and complaining about improper processing practices. If there are errors in your information, we will complete the correction within 30 days of receiving your request.(2) We will take reasonable technical and organizational measures to protect the security of your personal information, preventing information leakage, loss, or tampering. In the event of a data breach, we will notify you and the Office of the Australian Information Commissioner (OAIC) within 48 hours.(3) If you have objections to the processing practices, you may file a complaint with the Office of the Australian Information Commissioner (OAIC), which will assess the complaint and facilitate a resolution.

XI. Data Security and Protection Measures

We attach great importance to data security and adopt technical and management measures that meet industry standards to comprehensively protect the security of your personal information:

11.1 Technical Security Measures: Adopt technical means such as data encryption (transmission encryption, storage encryption), access control, identity authentication, vulnerability scanning, intrusion detection, etc. to prevent personal information from being leaked, tampered with or stolen during transmission and storage;

11.2 Management Security Measures: Establish and improve data security management systems, clarify the responsibilities of each link in data processing, conduct data protection training and confidentiality education for employees, strictly limit the access rights of personal information, and only authorize necessary personnel to access personal information;

11.3 Emergency Response Mechanism: Formulate an emergency plan for data security incidents. If a data security incident such as leakage, tampering or loss of personal information occurs, the emergency plan will be activated immediately, remedial measures will be taken, and you and the relevant regulatory authorities will be reported in a timely manner in accordance with the requirements of laws and regulations.

Please note that although we have taken the above security measures, the Internet environment is uncertain, and we cannot fully guarantee the absolute security of personal information. You should also pay attention to protecting your own personal information and not disclose sensitive information such as account passwords and verification codes to others.

XII. Data Retention Period

We will retain your personal information for the shortest period necessary to achieve the purpose of use agreed in this Privacy Policy. After the retention period expires, your personal information will be automatically deleted or anonymized (except as otherwise specified by laws and regulations).

The specific retention periods are as follows:

(1) Account-related information: Retained during the existence of your account; after account cancellation, it will be deleted or anonymized within a reasonable time limit;

(2) Chat interaction information: Retained for 3 months after the end of the chat service, or deleted according to your request;

(3) Usage behavior information and device information: Retained for 3 months after you stop using this Application;

(4) In-app purchase transaction information: Retained for at least 1 year in accordance with the requirements of relevant payment supervision.

XIII. Updates to the Privacy Policy

We may revise this Privacy Policy in accordance with the update of laws and regulations, the adjustment of service functions of this Application and other circumstances. The revised Privacy Policy will be publicly notified to you in a prominent manner within this Application (such as pop-up notifications, announcements) and the effective date will be indicated.

If the revised Privacy Policy involves significant changes to your rights and interests, we will additionally inform you through your reserved contact information (such as email, SMS). Your continued use of this Application indicates that you accept the revised Privacy Policy.

XIV. Contact Information

If you have any questions, suggestions or complaints about this Privacy Policy, you can contact us through the following methods:

Company Name: GOGOLD

Contact Email: gogoldweb@gmail.com

Company Address: 25 Western Circle, MANCHESTER - M19 1LZ, United Kingdom (GB)

We will respond and handle it within the time limit specified by laws and regulations after receiving your feedback.

XV. Other Clauses

15.1 The establishment, effectiveness, performance, interpretation and dispute resolution of this Privacy Policy shall all be governed by the relevant laws and regulations of the United Kingdom and the region where you are located.

15.2 If a dispute arises between you and us regarding the performance of this Privacy Policy, it shall first be resolved through friendly negotiation; if the negotiation fails, either party has the right to file a lawsuit with the competent court where our company is located.

15.3 This Privacy Policy is an important part of the service terms of this Application and has the same legal effect as the service terms. If there is any inconsistency between this Privacy Policy and the service terms, this Privacy Policy shall prevail; matters not covered by this Privacy Policy shall be subject to the relevant provisions of the service terms.